Three Proven Quality Tools You Can Use For Information Quality Management

If we are to develop a sustainable Information Quality Management Discipline in organizations, we must ground IQ Management principles, processes and techniques in the proven Quality Management Systems applied to manufacturing quality.

The Fundamentals of Quality Management are found in the Quality Management Revolution, defined clearly by the leading Gurus of Quality Management as defined by W. Edwards Deming, Juran, Crosby, Masaki Imai (Kaizen), Genichi Taguchi, Walter Shewhart, Kaoru Ishikawa, the Baldrige Criteria and Six Sigma, to learn the foundations for effective Information (not Data) Quality Management.

You Learn:

  • How to Conduct a SIPOC for Understanding Knowledge Workers’ Information Requirements
  • Identifying Root Causes with the Ishikawa-English Cause-and-Effect Diagrams
  • Conduct a Process Improvement Initiative using the Plan-Do-Check/Study-Act Cycle


Larry English is an internationally recognized speaker, educator, author and consultant in information and knowledge management and information quality improvement. He also provides consulting and education in information stewardship, strategic information visioning, information technology evaluation, information resource management and data administration, data modeling and facilitation, and value-centric application development methods. Mr. English has developed the Total Information Quality Management (TIQM®) methodology applying Kaizen® quality principles to information quality management. He chairs Information Quality Conferences around the world. He is a co-founder of the International Association for Information and Data Quality (IAIDQ).


Feb 22 2012


8:30 am - 11:00 am


The Albany Club, 91 King Street East (King/Yonge subway)

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